Rising energy costs: what you can do

The energy regulator Ofgem has announced that from 1 October 2024 to 31 December 2024 the price cap will rise by 10%.

In this guide, we’ve put together some handy tips to help keep your energy bills low. You can also find out about support you might be able to get and what you can do to avoid scams.

Tip 1 – Everyday changes to cut your energy bills

We've partnered with Youtility, so you can compare and switch energy deals using My Home Manager in our app. Find this by tapping 'More options' then 'My Home Manager’.
Make small changes and have a look at these tips from The Energy Saving Trust. While the changes on their own might seem small, you could save up to £493 a year.
If you have one of our cashback current accounts (1|2|3, Select or Edge), you could earn cashback on your energy bills. View our range of current accounts for more information.
Make use of your smart meter. If you have a smart meter for your gas and electricity, using an in-home display will show you when you’re using energy. It will help you to identify where you can reduce your usage. Everyone is entitled to a smart meter. If you feel like you’d benefit from one, visit Smart Energy GB to find out how to request your upgrade.

Tip 2 – Get help and support

Check your direct debit to make sure you know what you're paying. Use the Energy Price Cap Calculator to see how the change will affect you.
MoneyHelper’s energy advice has hints and tips to save money.
Help for households gives you details on how to apply for government support.
Money Saving Expert has details on help if you're struggling with bills.
Find out what support is there to help you pay your energy bills.
Check if you're eligible for the Winter Fuel Payment. There's a helpline for any queries, or if you don't receive your payment.
Use our handy budget calculator to help you manage your money. It can help you better understand the money that’s coming in and out of your account.

Tip 3 – Protect yourself from scams

Make sure you’re on the lookout for suspicious emails, calls and text messages. Fraudsters might pretend to be from energy providers, Ofgem or the government.
Have a look at these tips on spotting fraud and scams. You can also see how to protect yourself with Action Fraud.
Check out Take Five for ways to recognise and prevent fraud or scams, as well as the latest fraud updates.

Tip 4 – How to make your home more energy efficient

Block out the draughts. Professional draught-proofing can cost £250 and save you between £70-£100 a year. You can do some DIY draught-proofing by putting weatherstrip seal tape around your door and window frames. You can also add secondary glazing film to windows to reduce heat loss.
Turn down the temperature. If you have a combi boiler, the temperature is adjustable. If you’re heating hot water just to cool it back down, you could be spending where you don’t need to.
Switch off standby. You can save between £40-£70 a year by just remembering to turn your appliances off standby mode.
Insulate where possible. Putting a British standard jacket around your hot water tank could save you £70 a year. Insulating your pipes could keep water hotter for longer.