Financial Support Hub

We know managing your money can be tough. Our Financial Support Hub is here to give you personalised help. It’s part of our Mobile Banking app and you can use it to:

track your account position
view information on any repayment plans
manage any overdue amounts
do a financial health check
get financially savvy with MoneySmart.

You can download our app on your mobile phone or device from the iOS App Store or the Google Play Store. Just click on one of the logos below to get started. We don’t ever recommend downloading apps from other third-party sites.

What is the Financial Support Hub?

Well, it’s like a toolkit – but for your money! Whether you want to track an arrangement with us, set up a budget, check how you're doing with your bills, or get tips on saving, our hub is here for you.

How do I get into the hub?

1. Tap on the Help centre icon

2. Choose Financial support and you’re in

Here’s what some of our customers love about the hub

“The layout is clear and easy to navigate, making it a user friendly experience to set up an arrangement.”

“It was easy to understand and use, and each step in the process was very clear.”

“Throughout the journey, help and support was clearly highlighted at every opportunity. Making sure that my information was correct, and that I understand what I'm signing up for to try and avoid further difficulties in the future.”

“Easy to understand and follow. Simple to use navigation. Support consistently offered throughout.”