Two friends

Guaranteed wins from £20-£100k

Plus, a free 4-year Railcard when you open a Santander Edge Student current account

Current Account Switch Guarantee logo

 

 

 

Must be 18+, living in the UK permanently and studying for an undergraduate course or level 4-7 apprenticeship. Pay in at least £500 every 4 months. To enter the prize draw, open the account between 14 July 2026 - 16 October 2026 and use your debit card before 31 December 2026. T&Cs apply.

Here for you 

We won't make any further branch closures before 2028. Find out more about banking in our branches.

Support for Personal customers

Access to cash

Find out how you can access cash in your local area

Independent service quality survey results

Personal current accounts (GB)

Published February 2026

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Take a look at the latest published results

Overall service quality scores from customers in Great Britain who were asked how likely they'd be to recommend their personal current account provider to friends & family. Rankings: 1. Monzo, 82%; 2 Starling Bank, 77%; 3 Nationwide, 75%; 4. first direct, 74%; 5 Chase, 72%; 12 = Santander, 57%

Personal current accounts (NI)

Published February 2026

As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 12 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Take a look at the latest published results

Overall service quality scores from customers in Northern Ireland who were asked how likely they'd be to recommend their personal current account provider to friends & family. Rankings: 1 Monzo, 81%; 2 Nationwide, 78%; 3 Starling Bank, 75%; 4 HSBC UK, 71%; 5 Chase, 69%; 8 = Santander, 60%

Authorised push payment (APP) fraud rankings in 2024


Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about Santander’s performance prior to the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Report published in February 2026.