From time to time banking regulations and laws change. Or there can be an update to a current account and the way it works. We will always let you know if these changes affect your current account and the way you bank with us.
This page shows the latest changes to our current accounts.
New consumer protections for APP scams
On 7 October 2024, new rules were introduced to protect consumers from Authorised Push Payment (APP) scams.
We’ve updated our terms to explain when you might be entitled to a refund if the payment you sent was part of an APP scam. We've also explained the steps you, and we, will need to take to report and investigate any APP scam payments before we give a refund.
From 12 Aug 2024, you’ll be able to switch the current account you hold at another bank to your existing Santander current account online. Simply log into your Online Banking, visit the ‘Switch Online’ section and click ‘Switch to us’ to get started.
Please note, this is only for customers who have an existing Santander account that they wish to switch into. If you don't have a Santander account and wish to switch to us, visit https://www.santander.co.uk/personal/support/current-accounts/switching for more information on how to do this.
From 31 October 2024 the credit interest on the Santander Edge Up current account and Private Current Account (v2) will change from 3.50% AER / 3.45% gross (variable) to be 3.00% AER / 2.96% gross (variable) on balances up to £25,000
From 1 August 2024, you’ll be able to set up recurring transactions using your debit card.
Contactless payments will also be possible with new cards.
Mobile transactions will continue to be unavailable. Mobile payments include Apple Pay, Google PayTM, Samsung PayTM and Garmin PayTM.
What you need to know
- You can request a new card in Online Banking, by calling us or visiting a branch.
- We’ll automatically send you a contactless card when your current debit card expires, or you request a replacement.
- Subject to status, you'll need to request a contactless debit card. Just call us or see us in branch.
Useful Information
Some pages that explain how to make the most your new card:
The terms and conditions for the account will be changed to reflect this from 6 November 2024.
If you’re not happy with this change, you can switch off contactless payments on Online Banking or via the Mobile app.
For step-by-step instructions for how to do this via the Mobile app please use our Card controls mobile guide.
Alternatively you can close your account without cost.
From 4 July 2024 we’ll no longer be part of the Lending Standards Board’s (LSB) Standards of Lending Practice.
Membership of the LSB is voluntary for the banking and lending industry.
Our withdrawal won’t impact the products we provide to you and how they operate, or the way we treat you.
Moving to Everyday Current Account
From 1 August, we're planning to convert the following accounts to our Everyday Current Account. This is the nearest alternative account type we offer.
- Under 18 Cash Card Account
- Over 18 Cash Card Account
- Young Worker Account
- Further Education Account
- Link Save Account
The Everyday Current Account doesn’t pay any credit interest. It offers an arranged overdraft with a representative rate of 39.94% APR/EAR (variable). Look at our overdraft cost calculator to see how much using an overdraft could cost you.
There will be some changes to your account once we move it.
| Existing account | New account | Account changes |
|---|---|---|
| Under 18 Cashcard | Everyday Current Account | The interest rate we pay of 2.75% gross/AER (variable) will be removed. |
| Young Worker | Everyday Current Account | The interest rate we pay of 0.20% gross/AER (variable) will be removed. |
| Further Education | Everyday Current Account | The arranged overdraft rate will increase from 9.90% APR/EAR (variable) to 39.94% APR /EAR (variable) |
| Over 18 Cashcard | Everyday Current Account | The interest rate we pay of 0.10% gross/AER (variable) will be removed. |
| Link Save | Everyday Current Account | The interest rate we pay of 0.20% gross/AER (variable) will be removed. |
Moving to Basic Current Account
The Instant Plus Account and Essentials Current Account are also converting to the Basic Current Account from 1 August 2024. There won’t be any changes because the Basic Current Account doesn’t pay any credit interest or have an overdraft.
| Existing account | New account | Account changes |
|---|---|---|
| Instant Plus Account | Basic Current Account | No change |
| Essentials Current Account | Basic Current Account | No change |
Your options
If you want to carry on using your account after it’s changed, you don’t need to do anything. However, you do have a couple of other options as well.
- You might be able to transfer to another Santander account – take look at our full range of current accounts. If you do transfer, you can keep your existing account details including the account number and debit card. You can also apply for an overdraft. If you’re eligible, your overdraft will be limited to £250 for the first 3 months.
- You can close or switch your account without charge. We’re a member of the Current Account Switch Service, which offers a secure and easy way to switch your account to another bank in 7 working days. You can find more information through the CASS website
You can still earn interest on your money
You can pay into an existing savings account you have or open a new one. Take a look at the savings accounts we offer.
We changed the names of 2 of our current accounts. On 15 February 2024, our 1|2|3 Student Current Account became the Santander Edge Student current account, and our 1|2|3 Graduate Current Account became the Santander Edge Grad current account. Everything else about the accounts stays the same.