Change your mortgage deal

Changing deals

If you want to change your current deal, there are no affordability or income checks, no legal or valuation fees to pay and no new Direct Debits to set up. Our deals are the same whichever way you apply.

Check what deal you’re on

If you’re not sure what deal you’re on, or when your fixed rate deal ends, you can find out about it in Online Banking, the mobile app or in your annual mortgage statement. 

In line with the Government Mortgage Charter you can lock in a new deal 4 months before your current fixed rate deal ends. If it’s more than 4 months, you’d need to pay your early repayment charge (ERC) to get out of your current deal early.  

You can find your ERC in Online Banking, the mobile app or in your annual mortgage statement. 

When can I change my deal?

You can change your deal if:

• you’re within 4 months of the existing deal coming to an end, or
• you’re on a mortgage product without an early repayment charge, or
• you’re on our Standard Variable Rate or Follow-on Rate

If you book a new deal that starts on a future date, you can’t make any other changes to your mortgage until the new deal has started. This includes switching to interest only for 6 months or increasing your mortgage term under the Mortgage Charter. You also can’t apply for an additional loan, make an overpayment, start the process of moving home or arrange a new deal for another loan on your mortgage.

Can I cancel a deal I’ve already booked?

Once you’ve accepted your new deal, you can change to a different deal or cancel the one you’ve already booked. You must do this at least 14 days before your new deal starts. You won’t be able to make other changes until your new deal starts.

Can I change my deal online, by phone or with my broker?

If	Online	Phone	IFA/Broker
Your mortgage deal finishes within the next 4 months
You're on our Standard Variable Rate, Follow-on Rate or a deal without an early repayment charge
You've got a Flexible Offset mortgage
You're happy to choose your new deal online without any advice
You'd like advice on which mortgage deal is suitable for you
You want to make other changes to your mortgage
You want to borrow more
You want to make an overpayment at the same time
Your property is currently let
You have a Buy to Let mortgage

Ways to apply

If you’re eligible and happy to pick a new deal without advice, you can apply online. Our deals are the same whichever way you apply. 
If you haven’t already signed up for Online or Mobile Banking, you can register for instant access