If you already have a mortgage with us but want to change your deal, there will be no affordability or income checks, no legal or valuation fees to pay and no new Direct Debits to set up.
Check what deal you’re on
If you’re not sure what deal you’re on, or when your fixed rate deal ends, you can find out about it in Online Banking, the mobile app or in your annual mortgage statement.
In line with the Government Mortgage Charter you can lock in a new deal 4 months before your current fixed rate deal ends. If it’s more than 4 months, you’d need to pay your early repayment charge (ERC) to get out of your current deal early.
You can find your ERC in Online Banking, the mobile app or in your annual mortgage statement.
Apply for your new deal online or by phone
Our rates are the same whether you apply by phone or online so we’ll have given you our best rate whichever option you choose. When you choose your mortgage deal we’ll confirm it with you by email within 3 working days.
You may have seen in the media that mortgage lenders are withdrawing rates or increasing them but if we’ve offered you a mortgage deal it won’t change as long as you check and accept your offer within the deadline that we give you.
Can I change my deal?
You can change your deal if:
- you’re within 4 months of the existing deal coming to an end, or
- you’re on a mortgage product without an early repayment charge, or
- you’re on our Standard Variable Rate or Follow-on Rate
If you book a new deal that starts on a future date, you can’t make any other changes to your mortgage until the new deal has started. This includes switching to interest only for 6 months or increasing your mortgage term under the Mortgage Charter. You also can’t apply for an additional loan, make an overpayment, start the process of moving home or arrange a new deal for another loan on your mortgage.
Can I cancel a deal I’ve already booked?
Once you’ve accepted your new deal, you can change to a different deal or cancel the one you’ve already booked. You must do this at least 14 days before your new deal starts. You won’t be able to make other changes until your new deal starts.
Can I change deals online or by phone?
If | Online | Phone |
|---|---|---|
Your mortgage deal finishes within the next 4 months |  | |
You're on our Standard Variable Rate, Follow-on Rate or a deal without an early repayment charge | | |
You've got a Flexible Offset mortgage |  | |
You're happy to choose your new deal online without any advice | | |
You'd like advice on which mortgage deal is suitable for you | | |
You want to make other changes to your mortgage | | |
You want to borrow more | | |
You want to make an overpayment at the same time | | |
Your property is currently let | | |
You have a Buy to Let mortgage | | |
Ways to apply
If you’re eligible and happy to pick a new deal without advice, you can apply online. Our deals are the same whether you apply online or by phone.
Don't have our mobile app? You can download our app for your phone or device, using the same details you use for Online Banking
You can also arrange your new deal through an Independent Financial Adviser, they will advise you of any costs.
Accepting your deal online
If we’ve emailed you to let you know your offer is ready to review online, we’ll also send your offer reference number.
If you’ve applied for more than one deal you may receive more than one offer reference number, so please use the correct reference for the deal you want to accept.
You must accept the deal by the deadline given in the email.
My offer has expired
If you didn't accept your deal before the deadline you’ll need to apply for a new deal again.
If you couldn't access your offer due to a technical issue, and:
- you arranged your new deal directly with us, please call us on 0800 051 0803
- you arranged your new deal through a financial adviser or mortgage broker, please contact them directly.
Accepting your deal by post
If we’ve emailed you to let you know we’ve sent your offer pack in the post, you’ll need to accept the deal by the deadline provided in the letter.
You’ll find all the details of what you need to do in your pack.
You can take out an ‘additional loan’ as you already have an existing Santander mortgage.
To apply for an additional loan you must:
- borrow a minimum of £5,000
- borrow the money for a minimum of 5 years
- borrow less than 85% of your home’s value, including your existing mortgage and the additional loan you’re looking to take out
- be at least 18 years old and a UK resident not have been declared bankrupt or subject to an Individual Voluntary Arrangement.
If you want to make your home more energy-efficient and reduce your energy bills, an additional loan against your existing Santander mortgage or home improvement loan could help. You could also get up to £500 through Santander’s home energy cashback offer. Go to our Greener Homes Hub for tips and information.
Offer available to our mortgage and personal current account customers only. £250 home energy cashback if you borrow between £5,000 and £9,999. £500 home energy cashback if you borrow £10,000 or more. All loans are subject to status. Terms and conditions apply. Offer can be withdrawn at any time.
See what it could cost
If you want to borrow less than £5,000 or pay it off in under 5 years take a look at our other borrowing options
If you have a Flexible Offset mortgage
All Flexible Offset mortgages already have an agreed additional borrowing limit, which is on the same rate as the mortgage. The additional borrowing can be repaid on a repayment or interest only basis.
You can access your additional funds through Online Banking
If you need to increase your additional borrowing limit you can ask for a credit limit review.
Ways to apply
This is a brief summary of the 3 different types of mortgages we offer
| Fixed rate | Tracker rate | Lifetime Tracker |
|---|---|---|
| Best for: For people who want to know how much they need to repay for the next few years  You can fix your deal for 2, 3 or 5 years. During this fixed period your monthly payments will stay the same. After your fixed period you’ll move onto the Santander Standard Variable Rate. If you want to finish your deal early, you may have to pay an early repayment charge. | Best for: For people who think interest rates might change in the next few years or want to make unlimited overpayments.  You can choose a mortgage with an initial rate period and during this period your rate tracks above the Bank of England base rate. With this type of mortgage your payments may vary. The initial rate period is usually 2 years and after that you move onto the Santander Standard Variable Rate. | Best for: For those who don’t want to look for a new mortgage deal again or who want to make unlimited overpayments.  With a Lifetime Tracker mortgage your rate will track above the Bank of England base rate for the life of your mortgage term. Your payments may vary with this type of mortgage. |
The graphs are for illustrative purposes only.
For an in-depth comparison of the mortgage types on offer read our guide to mortgages
Repayment mortgage
Your monthly payment covers both the amount you’ve borrowed and interest. So as long as you keep up your payments, your mortgage will be paid off at the end.
Interest only mortgage
Your monthly payment only pays off the interest. You’ll still need to repay the amount you borrowed at the end of your mortgage and will need a separate plan in place to do this (such as an investment or endowment). We may limit the amount you can borrow on interest only.
Combination
You can choose to pay part of your mortgage as repayment and the other part as interest only.
