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You could register a Power of Attorney, Court of Protection Order (Guardianship in Scotland or Controllership orders in Northern Ireland).

1. Register a Power of Attorney

If you already have a Power of Attorney legal document that allows you act on behalf of our customer, you can register online

Power of Attorney lets someone you trust manage your finances on your behalf. You may want to do this due to a change in your health or a change in your circumstances, such as moving abroad. You may not need someone to help you now, but you can set up a Power of Attorney for the future, just in case. A Lasting Power of Attorney can be used if you are worried you may lose mental capacity in the future.

Learn about the different types of Power of Attorney or find out how to contact us

2. Court of Protection Order

A Court of Protection Order is used when you lose your mental capacity and have no Power of Attorney in place. The Court of Protection can appoint someone to make decisions on your behalf.

Visit the government's website to find out more about Court of Protection Orders

3. You may need to obtain a Guardianship Order (Scotland only)

A court may appoint someone who can make decisions on your behalf, if you feel that you're no longer able to make financial decisions by yourself, like:

• making bill payments
• managing and dealing with bank accounts
• making and dealing with care and personal welfare matters.

A Guardianship Order can be granted to manage properties, financial matters and personal welfare.

To find out more information about a Guardianship Order in Scotland visit the Scottish government website

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

You could apply for a Carers Card Account or register third party access

1. Apply for a Carers Card Account

Our Carers Card Account lets you give debit cards to up to 2 people who care for you. You can keep the money you transfer to your Carers Card Account entirely separate from your other current and savings accounts with us and your carer(s) can get cash or go shopping for you, online or in the shops. The Carers Card is a separate account, so your carer(s) will only be able to see and spend the money you put in.

It’s important to know that we’ll remove an existing third party access from any accounts if we receive a request to register a Power of Attorney or a Court of Protection, Scottish Guardianship or Northern Ireland Controllership order is received. Third party access will also be removed if we’re notified of a loss of mental capacity.

Learn more about the Carers Card Account or find out how to contact us

2. Third party access

You can also ask us to set up third party access, so that someone can help you manage your Santander banking or savings account(s).

Third party access doesn’t need a legal document and is only available for Santander customers who have the mental capacity to understand and make their own financial decisions. You might set third party access up if you’re going into hospital or having medical treatment, living abroad or travelling. The person helping you must be over 18 and a UK resident.

It’s important to know that we’ll remove third party access from any accounts if we receive a request to register a Power of Attorney or a Court of Protection, Scottish Guardianship or Northern Ireland Controllership order is received. Third party access will also be removed if we’re notified of a loss of mental capacity.

Learn more about third party access or find out how to contact us

To add a third party to your account, you can book an appointment in any branch or find out how to contact us on our website

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

You may need to obtain a Court of Protection Order

A Court of Protection Order is used when you lose your mental capacity and have no Power of Attorney in place. The Court of Protection can appoint someone to make decisions on your behalf.

Visit the government's website to find out more about a Court of Protection and how to obtain one

For more information about the service above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

You could register a Power of Attorney, alternatively you could apply for third party access or a Carers Card Account

1. Power of Attorney

Power of Attorney lets you arrange for someone you trust to manage your finances on your behalf. You may want to do this due to a change in your health or a change in your circumstances, such as moving abroad. You may not need someone to help you now, but you can set up a Power of Attorney for the future, just in case.

Ordinary Power of Attorney

This is typically used to cover a temporary period, such as a hospital stay or holiday, or for those who find it hard to get to a branch. Ordinary Power of Attorney can only be used while you can make your own decisions.

Lasting Power of Attorney

This is usually used to give someone legal authority over your finances to help you when you can still manage it (have mental capacity) but are worried you may lose mental capacity in the future. You can also plan for a Lasting Power of Attorney to start at a future time. A Lasting Power of Attorney was previously known as Enduring Power of Attorney. You can still register an Enduring Power of Attorney with us if it’s dated before 1 October 2007.

Learn more about different types of Power of Attorney or find out how to contact us here

2. Third party access

You can also ask us to set up third party access, so that someone can help you manage your Santander banking or savings account(s).

Third party access doesn’t need a legal document and is only available for Santander customers who have the mental capacity to understand and make their own financial decisions. You might set third party access up if you’re going into hospital or having medical treatment, living abroad or travelling. The person helping you must be over 18 and a UK resident.

It's important to know that we'll remove third party access from any accounts if we receive a request to register a Power of Attorney or a Court of Protection, Scottish Guardianship or Northern Ireland Controllership order is received. Third party access will also be removed if we're notified of a loss of mental capacity.

Learn more about third party access

To add a third party to your account, you can book an appointment in any branch or find out how to contact us

3. Carers Card Account

Our Carers Card Account lets you give debit cards to up to 2 people who care for you. You can keep the money you transfer to your Carers Card Account entirely separate from your other current and savings accounts with us and your carer(s) can get cash or go shopping for you. The Carers Card is a separate account, so your carer(s) will only be able to see and spend the money you put in.

It's important to know that we'll remove an existing third party access from any accounts if we receive a request to register a Power of Attorney or a Court of Protection, Scottish Guardianship or Northern Ireland Controllership order is received. Third party access will also be removed if we're notified of a loss of mental capacity.

Learn more about the Carers Card Account or find out how to contact us

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

We need more information before we can help you.

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

Alternatively you can us contact us or visit us in branch where we can get a clearer idea of your individual circumstances.

You could apply for a Lasting Power of Attorney

Power of Attorney lets you arrange for someone you trust to manage your finances on your behalf. You may want to do this due to a change in your health or a change in your circumstances, such as moving abroad. You may not need someone to help you now, but you can set up a Power of Attorney for the future, just in case.

It’s usually used to give someone legal authority over your finances to help you when you can still manage it (have mental capacity) but are worried you may lose mental capacity in the future. You can also plan for a Lasting Power of Attorney to start at a future time. A Lasting Power of Attorney was previously known as Enduring Power of Attorney. You can still register an Enduring Power of Attorney with us if it’s dated before 1 October 2007.

Learn more about different types of Power of Attorney or find out how to contact us here

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

You may need to obtain a Guardianship Order (Scotland only)

A court may appoint someone who can make decisions on your behalf, if you feel that you're no longer able to make financial decisions by yourself, like:

• making bill payments
• managing and dealing with bank accounts
• making and dealing with care and personal welfare matters.

A Guardianship Order can be granted to manage properties, financial matters and personal welfare.

To find out more information about a Guardianship Order in Scotland visit the Scottish government website

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau

You could apply for Third party access or register a Power of Attorney.

1. Third party access

You can also ask us to set up third party access, so that someone can help you manage your Santander banking or savings account(s).

Third party access doesn’t need a legal document and is only available for Santander customers who have the mental capacity to understand and make their own financial decisions. You might set third party access up if you’re going into hospital or having medical treatment, living abroad or travelling. The person helping you must be over 18 and a UK resident.

It's important to know that we'll remove an existing third party access from any accounts if we receive a request to register a Power of Attorney, an order from the Court of Protection, Scottish Guardianship or Northern Ireland Controllership. Third party access will also be removed if we're notified of a loss of mental capacity.

Learn more about third party access

To add a third party to your account, you can book an appointment in any branch or find out how to contact us here

2. Register a Power of Attorney

If you already have a Power of Attorney legal document that allows you act on behalf of our customer, you can register online

Power of Attorney lets you arrange for someone you trust to manage your finances on your behalf. You may want to do this due to a change in your health or a change in your circumstances, such as moving abroad. You may not need someone to help you now, but you can set up a Power of Attorney for the future, just in case. A Lasting Power of Attorney can be used if you are worried you may lose mental capacity in the future.

Learn about the different types of Power of Attorney or find out how to contact us here

For more information about the services above and alternative services offered, you can visit our supported banking pages, talk to your solicitor or the Citizens Advice Bureau