Press releases

(FCA Complaints Data - 01 January 2018 to 30 June 2018)

In line with the FCA complaints data reporting requirements, figures published today by Santander UK reveal there were 193,984 complaints received by the bank during the first half of 2018. This is a 5.6 per cent increase on the number reported for the second half of 2017. This increase is mainly driven by an uplift in banking related complaints.

On 29^th August 2018, Santander UK will officially open its newly designed and refurbished branch on 34 High Street, Witney, Oxfordshire, OX28 6HG. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.

On 29^th August 2018, Santander UK will officially open its newly designed and refurbished branch located at 15 High Street, Uckfield, East Sussex, TN22 1AG. It is the latest of Santander’s branches to be re-designed as part of its commitment to deliver even better customer service and community-friendly banking.

On 22^nd August 2018, Santander UK will officially open its newly designed and refurbished branch on 61 Hamilton Road, Felixstowe, Suffolk IP11 7BS. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.

On 16^th August 2018, Santander UK will officially open its newly designed and refurbished branch on 2 Main Street, Wishaw, ML2 7AF. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.

Bulwell Forest Garden has received £5,000 to fund a Food Growing Project with local volunteers in Bulwell.

Those leaving education and looking for work may be missing out on potential employment opportunities simply by failing to consider Small and Medium Enterprises (SMEs) and the advantages they offer, new research from Santander UK reveals.

Dame Jessica Ennis-Hill has today helped Santander and Transport for London (TfL) launch the UK's first sightseeing cycle tour of landmarks linked with pioneering and inspirational women from the past and present.

• Santander's analysis shows healthy summer seaside cash spending across the UK
• Brighton and Blackpool top the charts for the total amount of cash taken out at ATMs
• Caernarfon (North Wales) and Sidmouth (Devon) see biggest uplift in ‘tourist’ cash withdrawals over the summer

On 10^th August 2018, Santander UK will officially open its newly designed and refurbished branch on 347-351 Walworth Road, London SE17 2DP. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.

Following the decision by the Bank of England to increase the base rate by 0.25 per cent to 0.75 per cent, Santander has reviewed its variable rates on its saving and mortgage products for existing customers.

This summer has seen Santander once again open its Bradford office to Buttershaw Business and Enterprise College students as part of its summer work experience programme.

Single Homeless: Action Initiative in Durham Limited (SHAID) has received £5,000 to fund the purchase of information technology equipment for use by ex-service personnel staying at its supported accommodation centre at St Peters Court in Sacriston, Durham.

Auto Leasing UK Ltd, trading as Priory Rentals, is to expand its fleet of cars, vans and motorhomes by 25% over the next 12 months following £1.2million in financing from Santander Business Banking. Priory Rentals is a leading vehicle rental firm serving the Lancashire and Cheshire markets, operating from two sites in Oswaldtwistle and Northwich.

Altrincham-based The Elmscot Group of day nurseries, nursery schools and out-of-school clubs has expanded with the acquisition of Little Friends Day Nursery in Chester, supported with substantial funding from Santander Business Banking. Little Friends will be rebranded as Elmscot Day Nursery and Nursery School (Chester), becoming the sixth nursery in the group and its 14th overall educational setting including its eight Kids Collective out-of-school clubs based at local primary and preparatory schools. 

Altrincham-based Emsys Maritime Ltd (“Emsys”), one of the world’s leading manufacturers of emissions monitoring systems for the global shipping industry, is to target international export following new funding from Santander Business Banking.

Mogford Limited, the Oxford-based independent luxury hotel and restaurant group, is set to complete a total refurbishment following £8.5 million in funding from Santander Corporate & Commercial.

Lanarkshire-based DataVita Ltd, a leading datacentre and cloud services provider, has secured £4.6 million in funding from long-term banking partner Santander Corporate & Commercial which will see the creation of up to 50 new technology jobs in Scotland.

• Santander UK in conjunction with China-Britain Business Council took 11 maternity, children and baby product suppliers on a trade mission to Shanghai
• Firms that attended included soft toy manufacturer Jellycat, food producer Piccolo Baby Foods, and clothing company Frugi

Today, Santander's Business Banking is rated first across all categories in Northern Ireland according to Competition and Markets Authority’s (CMA) new service rankings to compare the quality of service from Business Current Account providers¹.