Elavon provides payments services around the world. They process more than 6 billion transactions a year, in over 30 countries. They’ve been our trusted payments partner since 2005.
Elavon comes with
Payments will reach your Santander account the next day
Up to £120 cashback for 1|2|3 Business Current Account customers
A reliable payments platform with 99.99% service availability
You can accept all major cards
Accept foreign currency payments
Mobile payments
Connect the card reader to your phone or tablet for an easy way to take card payments. Ideal if you occasionally take payments or have a mobile business. Plus, there’s no long-term commitment.
Around your business
Choose from a range of terminals and pricing plans to suit your needs. Ideal for businesses that need to take portable payments.
Smart terminals
Step up to a sleek, modern and customisable smart card machine. Optional apps help you to manage and build your business.
Online or phone payments
Ideal for businesses that need to take payments online, over the phone or by mail.
Solutions that scale with you
From taking payments online, to the latest Smart terminals, whether your business is new or is already taking payments, Elavon has customisable solutions that could work for you.
Next day settlement
Get access to your cash faster with next day settlement into your Santander business current account, included within Elavon’s offering especially for Santander customers.
Business management
Get access to Elavon Connect, an online reporting platform that gives you quick and easy access to statements, account management tools, product alerts, and more. Save time with Elavon Connect, by having a comprehensive view of all your payment processing activity in one place.
Security
Minimise your risk of customer data breaches with Elavon PCI products that meet the strictest industry safety standards included with your payment solution.
Accept all major card payment types
Credit and debit cards including Visa, Mastercard, Maestro, Diner’s Club, Discover, American Express, JCB, Apple Pay, Google Pay and China Union Pay.
Foreign currency payments
Allow your international customers to pay in their own currency, while earning extra revenue for your business by sharing a percentage of the currency conversion rate.
Easy and quick set up
Whatever your solution, the Elavon team will make sure you can start taking payments as soon as possible. Depending on your business needs, Elavon offer self set-up packages and/or dedicated training and support.
Support
Elavon’s platform has 99.9% uptime, with a dedicated customer support service ready to help you 24/7 365 days a year should you need it.
Cashback rates
Cashback is calculated on the first £4000 of card turnover during the first full 12 months on the Elavon merchant account.
The cashback rate is calculated on the annual card turnover.
| Annual card payment turnover | Cashback rate | Max. cashback |
|---|---|---|
| Less than £150,000 | 1% | £40 |
| £150,000+ | 2% | £80 |
| £300,000 | 3% | £120 |
Cashback example
Annual card turnover = £200,000
Cashback rate = 2%
Total cashback = 2% x £4000 = £80
Cashback conditions
- Your card turnover is the money processed through your Elavon merchant account. Cashback is calculated during the promotional period which is the first 12 full months from the first transaction date on the Elavon account. Then, your cashback will be paid into your Santander 1|2|3 Business Current Account within 30 calendar days of the end of the promotional period.
- To be eligible, you must hold a 1|2|3 Business Current account when you open your Elavon account. The Elavon account must be settled into a Santander 1|2|3 Business Current Account and must not be closed before the end of the promotional period.
- For full Terms & Conditions please visit the Elavon website
Telephone support
Elavon are responsible for all ongoing queries, servicing and complaints.
Please call Elavon’s customer support team on 0345 850 0195.
24 hours a day, 365 days a year.
Call charges apply (up to 7p per minute), plus your telephone company’s network access charge (up to 30p per call) dependent on your phone or mobile network package. Please check with your supplier for further details.
Installation
Elavon’s engineers will provide training when they install your terminal to help get you started.
Reporting
You’ll have access to your own online reporting tool to monitor your account.
If you sign up to this service, Santander will receive a revenue share from our partner, Elavon Financial Services DAC.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Merchant Services is a trading name of Elavon Financial Services DAC.