On 16th May 2018, Santander UK will officially open its newly designed and refurbished branch on 27 Almondvale Centre, South Livingston EH54 6NB. It is the latest of Santander’s branches to be re-designed as part of its commitment to deliver even better customer service and community-friendly banking.
The new look branch will be officially opened at 09.00 am by longstanding Santander customer Mrs Margaret Gibb and Andrew Cowan, a representative of local charity partner West Lothian Youth Foundation. Customers visiting the branch on the day will be welcomed with refreshments, while fundraising activities will help raise money for the West Lothian Youth Foundation. Representatives of the charity will also be in attendance.
Work on the new branch took seven weeks to complete and facilities include Express Banking with a new ATM wall, counter services for more secure transactions as well as private interview rooms. Customers visiting the branch will be greeted in a reception area and directed to a range of tailored services depending on how they want to bank.
The branch, which employs six staff and is managed by William Weir, will also feature a picture wall to display local community initiatives such as Santander Foundation grants.
Santander’s Head of Retail Distribution, Susan Allen said: “Banking is changing at a rapid pace and we wanted to create a branch that can accommodate the needs of all our local customers. That means combining traditional banking facilities and a focus on delivering great customer service with modern, digital services including free Wi-Fi, customer tablets and digital ATMs.
“Santander branches are an important part of many communities and our investment in this branch reflects our commitment to Livingston. We will also be illustrating our involvement in the area with a personalised picture wall showcasing the branch’s role in local initiatives.”
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Notes to Editors
- Photos available on request.
Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. It has brought real competition to the UK, through its innovative products for retail customers and relationship banking model for UK SMEs. At 31 March 2018, the bank serves around 14 million active customers with c19,500 employees and operates through a nationwide branch network, telephone, mobile and online banking; and 64 regional Corporate Business Centres. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers are protected by the Financial Services Compensation Scheme (FSCS) in the UK.
About Us
Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful market share in 10 core countries in Europe and the Americas, and is the largest bank in the euro zone by market capitalization. At the end of 2017, Banco Santander had EUR 986 billion in customer funds (deposits and mutual funds), 133 million customers, 13,700 branches and 200,000 employees. Banco Santander made attributable profit of EUR 6,619 million in 2017, an increase of 7% compared to the previous year.
Media Enquiries
Miranda Seymour T: 020 7756 4189 M: 07860 857999 E: miranda.seymour@santander.co.uk
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