On Wednesday 2 October 2019, Santander UK will hold a community day for local residents at its newly refurbished branch at 60 High Street, Redcar, TS10 3DR. It is the latest of Santander’s branches to be re-designed as part of a programme to deliver even better customer service and community-friendly banking.
The new look branch will host a variety of activities for visitors on the day. Cleveland Police will be present to offer advice on how to stay safe online from frauds and scams. In addition, Vanessa Newland, a health improvement specialist for Public Health South Tees will be at the branch providing information on dementia, healthy heart checks, blood pressure awareness and diabetes. Light refreshments will be provided to customers and visitors on the day.
The refurbishment of the Redcar branch took five weeks to complete. The newly designed branch includes facilities such as: digital workstations with tablets for online banking; Express Banking with a new ATM wall; counter services for more secure transactions and; private interview rooms for anyone who might need privacy to discuss their financial affairs.
The new branch will, like all of Santander’s branches, be equipped with talking ATMs giving customers the option to plug in headphones and be guided through their transaction by voice assistance, with or without the use of the ATM screen.
The branch, which employs nine staff and is managed by Grant Clark, will also feature a picture wall to display local community initiatives, such as Santander Foundation grants.
Santander’s Head of Branches, Adam Bishop said: “With tips to protect your health and your wealth available in our recently refurbished Redcar branch, we hope to welcome as many residents as we can to our fun and informative day.
“Santander branches are an important part of many communities and our investment in this branch reflects our commitment to Redcar.”
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Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. It has brought real competition to the UK, through its innovative products for retail customers and relationship banking model for UK SMEs. At 30 June 2019, the bank has around 24,000 employees. It serves around 15 million active customers, via a nationwide branch network, telephone, mobile and online banking; and 62 regional Corporate Business Centres. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers’ eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) in the UK.
Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas and is the largest bank in the euro zone by market capitalization. At the end of June 2019, Banco Santander had EUR 1.03 trillion in customer funds (deposits and mutual funds), 142 million customers, 13,000 branches and 200,000 employees. Banco Santander made underlying profit of EUR 4,045 million in the first half of 2019, an increase of 2% in constant euros compared to the same period last year.
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