If you don’t make a payment on time, or you miss a minimum payment, we’ll charge a £12 fee. That means the total cost of your debt will grow, and we’ll keep charging interest on the amounts you should’ve paid. We’ll also report this to credit reference agencies who’ll record it on your credit file. This will affect your credit rating and might
make it more difficult for you to borrow in future.
If you miss multiple repayments you might have legal action brought against you. In the very worst case your debt might be secured against your house or your debt may be transferred to a debt recovery company. To avoid getting into this situation, please contact us if you’re struggling to keep up with your payments.