We're always here to help
If you think your Santander accounts have been compromised, or you may have given out your security details, please call us immediately on: 0800 085 0937
We will never call you from any numbers shown on this page.
It's a scam if you get a call from one of the numbers on this page, or the caller tries to send you to our website to verify the number they’re calling from.
If this happens to you, hang up, wait 5 minutes to be sure the line is clear, and then call us on 0800 085 0937.
Visit our fraud prevention page to learn more.
Support with Online Banking
If you need help using Online Banking and Santander Connect, please call us on: 0800 085 0937
Lost and stolen cards
If you lose your card or it gets stolen, contact us.
Report a fraud or validate a caller
If you've been a victim of fraud or simply want more advice, please call us anytime on 0800 085 0937.
Action Fraud
If you think you you've been a victim of a scam or fraud, report it immediately to Action Fraud by calling 0300 123 2040 or online.
If you’ve been a victim of investment scam, you should also report it to the Financial Conduct Authority on 0800 111 6768 or online.
If you've been contacted by someone claiming to be from Santander and you're unsure, always remember that we'll never ask you for your full security details, or ask you to transfer your money out of your account. If you're still not sure, wait ten minutes before calling us or, if you can, use a different phone line.
Always use the number displayed on our our website or from your card.
