Customer services

We will never call you from any numbers shown on this page.

 

It's a scam if you get a call from one of the numbers on this page, or the caller tries to send you to our website to verify the number they’re calling from.

 

If this happens to you, hang up, wait 5 minutes to be sure the line is clear, and then call us on 0800 085 0937.

 

Visit our fraud prevention to learn more.

Online and mobile services

Registered customers can access the service, view essential account information in real time, manage their cash flow and make domestic and international payments by clicking here: Corporate Banking Log On
 

To access the service through your mobile device, please click on the following link, or enter the URL into your mobile device web browser: https://cbm.santander.co.uk/
 

If you have any questions or need some support our online help centre provides a wealth of information: FAQs and other important information. Alternatively, you can call our dedicated Online Corporate Banking Helpdesk on 0333 207 2317*. Lines are open 8am to 5:30pm Monday to Friday.

Dedicated to making your day to day banking easier

At Santander Corporate & Commercial Banking we know that your time is precious and that finding the right person to help you when you need it most is really important.

Welcome to our Service Centre who can help you with:
 

  • General account information and transaction enquiries

  • Ordering account stationery, such as cheque and paying-in books

  • Managing Direct Debits and Standing Orders

  • Transferring money between your accounts

  • Statement requests and changes to your statement delivery

  • Report lost or stolen cards, or order replacements

  • Call CCB Client Services on 0333 207 2229 (local rate). Please note: this number is for Corporate and Commercial clients only. If you are a Personal customer, please call 0330 9 123 123.


We aim to deal with requests immediately, but where we can’t resolve a query straight away, the Client Services will take complete ownership through to resolution of your query, making sure you are always kept fully informed.