Payments (inc making and stopping)

Santander Connect gives you control of your cash flow, by offering a range of different ways to make and manage payments. It can help whether you're sending foreign currency abroad, a payment in the UK or just transferring funds between your own accounts.

You can make payments over the phone by calling Client Services on 0333 207 2229.

Any instruction received by Telephone Banking after the specified cut-off times won't be processed until the following banking day. Please see our payment cut-off times page for more information.

You can use Bacs to make Direct Credit payments direct from your accounting system. This can be used for large volumes of payments, such as payroll. You can also use Bacs Direct Debits to set up and receive payments from your customers.

Please speak to your Relationship Team for more details.

If you need to make a payment to another bank on the same day, it can be sent electronically by Faster Payments or by CHAPS. Both can be done in Santander Connect.

• Payments up to £250,000 can be made as Faster Payments. This allows for the same day transfer of funds to other banks.
• CHAPS payments can be made for higher values. Instructions will need to be received before 5:35pm for the payment to be made the same day. Please see our payment cut-off times for more information.

You can request a bankers' draft by calling Client Services on 0333 207 2229. You'll need to tell us who you'd like it made payable to and the amount.

Please be aware that it usually takes 3 working days to produce a bankers' draft and once prepared it can't be stopped. There's a charge for preparing a banker's draft.