Close
Close
Close
Close
Find your expert
Find your expert
Answer the simple questions below to find the right contact details.
Are you a new or existing customer?
Answer the simple questions below to find the right contact details.
What's your annual turnover?
It looks like Santander Business Banking might meet your needs.
Santander Business Banking offers a range of products for UK-registered business with simple banking needs and up to 2 directors, owners (shareholders) or partners.
Answer the simple questions below to find the right contact details.
Do you need lending facilities?
Get in touch with us using the details below.
CommercialDirectLending@santander.co.uk
Please let us know:
contact number
email address
support you’re looking for
Answer the simple questions below to find the right contact details.
Do you operate in the Real Estate sector?
Get in touch with us using the details below.
CommercialDirectLending@santander.co.uk
Please let us know:
Answer the simple questions below to find the right contact details.
What region are you based in?
Get in touch with us using the details below.
Yorkshire and North East England
Jordan Jones
Business Development Manager
Richard Shuter
Business Development Director
Get in touch with us using the details below.
East Midlands and East of England
Paolo Avagnano
Business Development Manager
paolo.avagnano@santander.co.uk
Tracy Cotton
Business Development Director
Get in touch with us using the details below.
South East England
Anna Williams
Business Development Manager
anna.williams2@santander.co.uk
Mark Byrne
Business Development Director
Get in touch with us using the details below.
London
Fionnuala Maher
Business Development Manager
fionnuala.maher@santander.co.uk
Isabel Watson
Business Development Director
Hayley King
Business Development Manager
Brian Cahill
Business Development Director
Lisa Short
Business Development Manager
Chantal Foster
Business Development Director
Get in touch with us using the details below.
South Wales
Isaac Morrison
Business Development Manager
Isaac.Morrison@santander.co.uk
Janette Bennett
Business Development Director
Get in touch with us using the details below.
North West England
Kevin Doyle
Business Development Manager
Ed Clivery
Business Development Director
Get in touch with us using the details below.
West Midlands
Natasha Riley
Business Development Manager
Mal Powar
Business Development Director
Get in touch with us using the details below.
South West England
Isaac Morrison
Business Development Manager
Isaac.Morrison@santander.co.uk
Janette Bennett
Business Development Director
Get in touch with us using the details below.
North Wales
Kevin Doyle
Business Development Manager
Ed Clivery
Business Development Director
Get in touch with us using the details below.
Scotland and Northern Ireland
Grant Doig
Business Development Manager
Gavin Smith
Business Development Director
Get in touch with us using the details below.
CommercialRealEstateFinance@santander.co.uk
Please let us know:
contact number
email address
support you’re looking for
Answer the simple questions below to find the right contact details.
Which region are you based in?
Get in touch with us using the details below.
East Midlands and East of England
Get in touch with us using the details below.
West Midlands
Get in touch with us using the details below.
London
Get in touch with us using the details below.
South West and South Wales
Get in touch with us using the details below.
North West & North Wales
Get in touch with us using the details below.
South East
Get in touch with us using the details below.
Yorkshire and North East
Get in touch with us using the details below.
Scotland and Northern Ireland
Great, the contact information you’re looking for is below
It's a scam if you get a call from one of the numbers on this page, or the caller tries to send you to our website to verify the number they’re calling from.
If this happens to you, hang up, wait 5 minutes to be sure the line is clear, and then call us on 0800 085 0937 to report the scam or fraud.
Visit our fraud prevention to learn more.
For general day-to-day account or transaction queries, product enquiries or payments; please call our Client Services Team on 0333 207 2229*. For anything else, please speak to your dedicated Relationship team.
You can also call our Client Services Team on 0800 085 0937 or email for any of these reasons:
Reporting fraud / unauthorised transactions or any unusual activity on Connect Online Banking
Report lost and stolen cards, or order replacements
Complaints
Bereavement
Phishing
Financial Assist
Vulnerability
Data Subject Access Request
For any general enquiries about Connect or Connect Plus that you can’t find in the help centre, please call 0333 207 2317*
If you notice any unusual activity or transactions, you can call us anytime on 0800 085 0937.
*Monday to Friday 8am to 5:30pm.
For information on call charges please see call charge information.
When you pay cash in at the Post Office® on any day of the week using a debit card or Cash Deposit Card, your deposit will show on your account and be available to use the same day. You’ll also stop paying overdraft interest, or start earning credit interest for the amount deposited (if your account pays interest) from that day.
The only exception is if you use a Cash Deposit Card and you’ve agreed with us that when you make a deposit on one day, it’ll reach your account the next day. That means it’ll be the next day when you can use those funds, stop paying overdraft interest, or start earning credit interest for the amount deposited (if your account pays interest).
Please note: Timescales may vary depending on the way funds are deposited. Refer to your Terms and Conditions for more information. We have a range of services for customers with more complex needs. For further information please speak with your Relationship Team.
The funds received from electronic deposits, such as Faster Payment, Bacs and CHAPS will be available for use as soon as they’ve arrived in your account. You can check if the payment’s arrived using our online banking service, Santander Connect (fees may apply).
You’ll earn interest on any electronic deposit from the day we receive it. Please see your Terms and Conditions for more information.
Information on cheque clearance timescales can be found on our cheque deposits page.
The table below shows you the clearance times of your funds depending on the instruction you’ve given.
Instruction to transfer funds: |
Funds will be debited from your account: |
Funds should be available: |
---|---|---|
Transfer online to another of your accounts registered with Santander Connect | Same working day | Same working day |
Transfer to another of your accounts by speaking to a customer adviser by phone before 5:30pm | Same working day | Same working day |
Faster Payments: Single immediate payments5 | Same working day | Within 2 hours |
Faster payments: Future dated payments5 | Date specified | Date specified |
CHAPS transfer before 5:35pm | Same working day | Same working day |
Sponsored Bacs payment online before 7pm | 3rd working day | 3rd working day |
For other types of transaction, such as payments by card, the funds may not be debited from your account until the next working day.
Please make sure there’s enough money in your account to cover any payments or charges due the next day.
5Both the sending account and the destination account must be part of the Faster Payments scheme for your payment to go faster.
We’re a member of the Bacs Payments Scheme. That means you can collect bulk payments into your account if you’re eligible. This is known as Bacs Direct Debit sponsorship. Direct Debiting can be an effective way to collect payments from your clients (both businesses and individuals). If you’re interested in using this service, please talk to your Relationship Team. This service is available subject to full vetting criteria being fulfilled.