Telephone Banking

Your money, your way - bank by phone

With our UK-based team on hand 8am-8pm weekdays and 8am-2pm on Saturdays, it's easy to fit your banking in around your business with Telephone Banking.

  • Get answers to any queries you might have about your accounts.
  • Transfer money.
  • Check your balance.
  • Order a statement.
  • Set up or cancel standing orders and Direct Debits.
  • Order a new card or PIN.
  • Pay bills.

You’ll just need your Customer ID and Security Number to use this service. If you’ve forgotten these details, please speak to a member of staff.

View our call charges

If you have a debit card, you can use Telephone Banking now by entering the 16-digit number on your card and your date of birth, or contact us

Using Telephone Banking is easy

When you call we'll ask you to enter your Business ID and Telephone Banking Number or your 16-digit card number and your date of birth. Then simply follow the instructions to do your banking.

View our call charges

Do your banking online

Ways for you to manage your money without leaving home

Trouble logging on 

You can reset your details if you already have Online Business Banking 

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.